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Customer service expert Shep Hyken delivers techniques that work! This longtime business speaker and author works with companies who want to build loyal relationships with their customers and employees. Hyken uses humor and magic to create exciting programs that change the way companies do business.
Hyken’s simple formula of tools and concepts for the best service possible have been making a difference since 1983. On stage, he focuses on customer loyalty, customer service, internal service, business relationships, and you as the magic.
The author of Moments of Magic and The Loyal Customer, Shep Hyken brings the must-have information your group needs to build strong relationships and gain consistent traction in tough markets. He shares details on his latest book, Amaze Every Customer Every Time, featuring 52 proven Amazement Tools that can transform your business into a seriously customer-focused operation with a serious competitive edge. He works directly with each group to design and customize his programs to fit each need, and even more importantly, your audience will have fun while they learn!
Books & Movies
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