Sylvia Baffour

Sylvia Baffour is a globally recognized emotional intelligence keynote speaker, leadership development expert, and creator of Street EI™—a powerful framework for applying emotional intelligence in real-time workplace moments.

Her journey began at 14 in a Zimbabwean boarding school, when a difficult conversation revealed a life-changing truth: impact matters just as much as intent. That moment sparked a lifelong commitment to understanding how our emotions, words, and behaviors shape the experiences of others.

Today, Sylvia helps leaders, teams, and organizations develop practical emotional intelligence skills that show up when it matters most—during high-stakes conversations, performance challenges, leadership transitions, and moments of pressure. Her signature Street EI™ approach moves emotional intelligence beyond theory and into everyday leadership interactions that influence trust, engagement, culture, and results.

At the core of Sylvia’s work is one powerful belief: every interaction leaves an emotional aftertaste. When leaders become intentional about the impact they leave behind, workplaces become more human, more connected, and more effective.

Through high-energy keynotes and interactive workshops, Sylvia equips audiences with actionable tools to strengthen communication, elevate culture, increase employee engagement, and improve leadership effectiveness.

Her programs are practical. Human. Transformational. And they leave audiences thinking differently about the impact they create—long after the event ends.

Books & Movies

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